Our Outbound Lead Management Service provides full support for sales pipeline activity, freeing up the sales force to focus on higher value tasks.
What are the benefits to having an outbound client service?
In order to maintain and grow your existing client relationships, as well as build new relationships, our team of customer service professionals will maintain regular contact with your prospects and hand them back to you at the point they are ready to purchase. With our outbound client service, you won't only be able to offer rapid responses to leads, all opportunities will be managed and every lead will be nurtured.
This service combines seamlessly with our Virtual Receptionist service, ensuring that all inbound calls are tightly managed.
How does it work?
We develop bespoke and personalised support plans based on your needs. Once activities are agreed, our dedicated support team will get to know your business, your customers and your sales pipeline. To ensure a rapid and professional response, our team manages tasks using state of the art CRM software.
Sales Support Activities
- Lead management
- Quick response to online enquiries
- Scheduled call backs
- Lost sales follow up calls
- End of contract renewal calls
- Database cleansing and management